Tally-genicom 5040 User Manual

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Summary of Contents

Page 1 - User Guide Flatbed Printer

USERSET UP12EJECTSTOP5040User Guide Flatbed Printer

Page 2

Introduction User guide2About this manual The user guide contains a detailed description of the printer, its characteristic features and additional in

Page 3 - Table of contents

Character sets User guide92Graphic2

Page 4 - 8 Menu 45

User guide Character sets93IBM code pagesCode page 437Code page 850

Page 5 - 9 Troubleshooting 65

Character sets User guide94Code page 860Code page 863

Page 6 - B Character sets 89

User guide Character sets95Code page 865Code page 851

Page 7 - D Interfaces 123

Character sets User guide96Code page 852Code page 853

Page 8 - User guide Table of contents

User guide Character sets97Code page 855Code page 857

Page 9 - Introduction

Character sets User guide98Code page 866Code page 869

Page 10

User guide Character sets99Code page USSR GostCode page 864

Page 11 - Printer at a glance

Character sets User guide100Code page 437GCode page 920

Page 12 - View from the rear

User guide Character sets101Code page 858Code page 923

Page 13 - Installation

User guide Printer at a glance3Printer at a glanceView from the frontView with cover opened1CoverPower switch (On/Off)Control panel Paper trayRibbon c

Page 14 - Installation User guide

Character sets User guide102ISO code pagesISO 8859-2ISO 8859-5

Page 15 - Interface specifications

User guide Character sets103ISO 8859-7ISO 8859-8

Page 16 - Connecting the printer

Character sets User guide104Available code pages and fontsThe following list includes all the character sets you can select from the control panel or

Page 17 - User guide Installation

User guide Character sets105PC 9239999999999pnISO 8859-1 Latin 19999999999pnISO 8859-2 Latin 29999999999pnISO 8859-5 Cyrillic9 9 9 9 9nnnnnpnISO 8859-

Page 19 - Printer drivers and firmware

User guide Emulations107EmulationsWhen a printer understands the control set written for another printer type, it is said to emulate the other printer

Page 20 - Windows 2000/XP

Emulations User guide108What are escape sequences?An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) foll

Page 21

User guide Emulations109List of available control codesThe following table shows the available sequences in the various emu-lations.If you want to kno

Page 22 - 2000/NT 4.0/XP)

Emulations User guide110Printer OperationsESC S 5 Select printer device LF Line feed forward FF Form feed (ejection from rear) CR Carriage ret

Page 23

User guide Emulations111Printer ControlESC Z Request for primary IDESC / 7 Printer IDESC i Request for basic machine configuration ESC p x y z k

Page 24 - Downloading firmware to

Printer at a glance User guide4View from the rearPowerinletParallelinterface1st Serialinterface2nd SerialinterfaceUSBinterface

Page 25 - Control panel

Emulations User guide112ESC } 0 P Reset form parking ESC s nnnn Measure form position : answerImage acquisitionESC } p … Image acquisitionSTX mn

Page 26

User guide Emulations113PR50 modeCommand sequence FunctionPage LayoutESC Q nnn mmm ESC Z Define document lengthESC J nnn Define left margin ESC T

Page 27 - Status indicators

Emulations User guide114ESC ^ 0 Change emulation ESC [ nnn Select character set BEL BellDEL Clear print memoryESC # n Assign reference for ES

Page 28 - Control panel User guide

User guide Emulations115Magnetic Device ControlESC ] Passbook magnetic stripe readESC t datiGS Data to be recorded on the magnetic stripeESC \ R

Page 29

Emulations User guide116IBM modeCommand sequence FunctionHorizontal position controlBS 08H BackspaceHT 09H Horizontal tabCR 0DH Carriage return ESC BS

Page 30

User guide Emulations117Character attributesSO 0EH Double-wide printing by lineSI 0FH Condensed printingDC2 12H Select 10 cpiDC4 14H Cancel double-wid

Page 31 - User guide Control panel

Emulations User guide118BarcodeESC [ f 1BH 5BH 66H Setup barcode parameterESC [ p 1BH 5BH 70H Set barcode dataOthersBEL 07H BeeperDC1 11H Select print

Page 32

User guide Emulations119Epson modeCommand sequence FunctionHorizontal position controlBS 08H BackspaceHT 09H Horizontal TabCR 0DH Carriage Return ESC

Page 33

Emulations User guide120DC4 14H Cancel Double-Wide Printing 1 LineESC SO 1BH 0EH Double-Wide Printing 1 LineESC SI 1BH 0FH Select Condensed ModeESC !

Page 34 - Key functions in menu

User guide Emulations121ESC K 1BH 4BH Select Single-density Graphics ModeESC L 1BH 4CH Select Double-density Graphics ModeESC Y 1BH 59H Select High-s

Page 35 - Print media

User guide Installation5InstallationUnpacking the printer Place your packaged printer on a solid base.Make sure that the “Up” symbols point in the cor

Page 36 - Print media User guide

Emulations User guide122ESC [ n ( t 1BH 5BH n 28H 74H Mode switch-over for handling end of paperESC [ n ) t 1BH 5BH n 29H 74H Setting control poin

Page 37 - User guide Print media

User guide Interfaces123InterfacesYour printer offers the possibility of operating either via a parallel, a se-rial or a USB interface. There is a pri

Page 38

Interfaces User guide124Parallel interface The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. Thi

Page 39

User guide Interfaces125ECP modeTransmission length: max. 2,0 mPin Signal In/Out Pin Parallel In/Out1 HostClk In 19 Signal GND2 DATA0 Bi-Di 20 Signal

Page 40

Interfaces User guide126Serial interface RS232C Your printer’s serial interface supports the RS232C specification. The signals are received and transm

Page 41 - Changing the ribbon cassette

User guide Interfaces127Serial attachment characteristicsData ratesThe interface supports the following data rates.` 4800 bps` 9600 bps` 19200 bps`

Page 42

Interfaces User guide128HandshakingHandshaking in the serial environment is most commonly handled by manipulating the following 4 handshaking lines:`

Page 43 - Inserting the ribbon

User guide Interfaces129Configuring the serial interface of the PCDOS modeTo use the serial interface of your PC, you must add the following mode comm

Page 44

USB interface The USB (Universal Serial Bus) interface has the following features:` Full compliance with the Universal Serial Bus Specification Revisi

Page 45 - Printing out

Consumables and accessoriesConsumables Only use ribbon cassettes from the manufacturer as products from oth-er manufacturers may damage the print head

Page 46

Installation User guide6Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is po-sitioned in such a way that

Page 48

“All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explic

Page 49 - A from the print head

TALLYGENICOM REPRESENTATIVESGERMANYTallyGenicomComputerdrucker GmbH Postfach 2969 D-89019 Ulm Deutschland Tel.: +49 731 2075 0 Fax: +49 731 2075 100 h

Page 50 - Inserting new print head

User guide Installation7When selecting the printer location, observe the following additional instructions:Never place the printer in the vicinity of

Page 51

Installation User guide8Checking the printer voltageMake sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the

Page 52

User guide Installation9Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer,

Page 53 - Programming via the

Switching on the printerBefore switching the printer on, make sure that it is connected correctly and that you have followed all the safety and instal

Page 54 - (User 1/User 2)

User guide Printer drivers and firmware11Printer drivers and firmwarePrinter drivers You need to install a printer driver so that the printer can proc

Page 55 - Menu handling

TRADEMARK ACKNOWLEDGEMENTS• Centronics is a trademark of Centronics Data Computer Corporation.• PCL and PCL6 are trademarks of Hewlett-Packard Company

Page 56 - Menu User guide

Printer drivers and firmware User guide1211.Select the port to which your printer is connected, then click on Next.12.If required, edit the name of th

Page 57 - (principle)

User guide Printer drivers and firmware1311.Select the printer type. Click on OK, then on Next.12.If required, edit the name of the default printer an

Page 58 - Prev. Layer

Printer drivers and firmware User guide14Form settings (Windows 2000/NT 4.0/XP)In contrast to Windows versions 95/98/ME, in which forms are de-fined i

Page 59 - Selecting the LC display

User guide Printer drivers and firmware15Loading firmware The most current version of the firmware can be downloaded from our Internet site. Make sure

Page 60

Printer drivers and firmware User guide16Downloading firmware to the printerTo load new firmware to the printer, proceed as follows.1.Browse to the fo

Page 61 - Printing out the status

User guide Control panel17Control panelThe control panel keys are used for controlling your work with the printer. The control panel is located on the

Page 62 - Print out status page in

Control panel User guide18Display, indicators and keys1.LCD display: Displays the internal printer status, operating instruc-tions and error messages.

Page 63 - Completed

User guide Control panel19Status indicatorsStatus indicator variations The following section describes which functions the various statuses of the ind

Page 64 - Status page (example)

Control panel User guide20Ready indicator (STOP LED)Ready indicator (STOP LED) does not light up:` The printer is in the stop status (Offline) and dis

Page 65 - User guide Menu

User guide Control panel21Paper indicator (EJECT LED)Paper indicator (EJECT LED) does not light up:` No paper is inserted in the printer. Paper indica

Page 66

User guide Table of contentsITable of contentsIntroduction 1Printer features 1Interfaces 1Emulations 1Symbols used 1About this manual 21 Printer at a

Page 67

Control panel User guide22Key functions during operationSTOP keyWhen the Ready indicator lights up, you can switch the printer from online to offline

Page 68

User guide Control panel23USER keyWhen there is data in the printer and the Ready indicator is off (Offline status), you can delete the data in the pr

Page 69

Control panel User guide24Key functions when powering onSTOP keyBy pressing the ON/OFF key and the STOP key at the same time, you will activate the “H

Page 70

User guide Control panel25User keyBy pressing the ON/OFF key and the USER key at the same time, you will enter the menu mode. Keep the USER key presse

Page 71 - Hex Dump

Control panel User guide26Key functions in menu modeAfter entering the menu mode the keys of the control panel have the following functions.USER keyUs

Page 72 - Load Paper

User guide Print media27Print mediaInserting a document Before inserting a document make sure that the printer is switched on and the the message ONLI

Page 73 - Troubleshooting

Print media User guide28Inserting a passbook Before processing a new vertical-fold or horizontal-fold passbook, you should eliminate the stiffness of

Page 74 - General print problems

User guide Print media29The bulge of the opened passbook should be as flat as possible to avoid malfunctions when the passbook is drawn into the print

Page 75

Print media User guide30When the passbook is printed, it is automati-cally transported out of the printer and re-leased for removal. If the passbook w

Page 76

User guide Print media31Removing media If you want to remove an inserted media (cut sheet or passbook) press the EJECT key. The media is transported o

Page 77 - Error messages and

User guide Table of contentsII4 Control panel 17Display, indicators and keys 18Status indicators 19Status indicator variations 19Ready indicator (STOP

Page 79 - Recoverable errors

User guide Changing the ribbon cassette33Changing the ribbon cassetteMake sure that the printer is switched off before replacing the ribbon cassette.T

Page 80

Changing the ribbon cassette User guide34Press the green release lever for the printing mechanism. This swings the printing mecha-nism backwards.Remov

Page 81 - Warnings

User guide Changing the ribbon cassette35Inserting the ribbon cassetteTake the new ribbon cassette from the packaging and lift the ribbon guide from t

Page 82 - Troubleshooting User guide

Changing the ribbon cassette User guide36Pull the ribbon guide under the print head. Tighten the ribbon by turning the tension gear in the direction o

Page 83 - Printing out the

User guide Changing the ribbon cassette37Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left

Page 85 - Care and maintenance

User guide Replacing the print head39Replacing the print headAs the print head has a very long lifetime, it is under normal circum-stances hardly ever

Page 86 - Cleaning

Replacing the print head User guide40Press the green release lever for the printing mechanism. This swings the printing mecha-nism backwards.If the pr

Page 87 - EJECTUSER

User guide Replacing the print head41Remove the two screws A from the print head.Unlock the connectors of the two flexible cables B and disconnect the

Page 88 - Transport of the printer

User guide Table of contentsIIIMenu configurations (User 1/User 2) 46Menu handling 47Key functions 47USER key 47EJECT key 47STOP key 48Setting paramet

Page 89 - Specifications

Replacing the print head User guide42Inserting new print headPush the print head straight down into the mounting. Set the print head onto the center o

Page 90

User guide Replacing the print head43Pull the ribbon guide under the print head. Tighten the ribbon by turning the tension gear in the direction of th

Page 91

Replacing the print head User guide44Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and

Page 92

User guide Menu45MenuProgramming via the control panelApart from being able to control your printer via the applications soft-ware you use, you can al

Page 93

Menu User guide46Calling up the menu You can access the menu in the following way:Make sure that the printer is switched off.Hold the USER key pressed

Page 94

User guide Menu47Menu handlingKey functions You can navigate in the current menu using the three keys of the con-trol panel.USER key Press the USER ke

Page 95 - Interface

Menu User guide48STOP key In menu mode the STOP key has the following functions:If pressed in a main menu level the next menu level is opened (e.g. M

Page 96

User guide Menu49Setting parameters (principle)Before you begin setting the parameters, you should check which pa-rameters your system requires. Furth

Page 97 - Character sets

Menu User guide50Press the EJECT key to select a next parameter value or press the USER key to select a previous parameter value.Press STOP key to sav

Page 98 - OCR-A character set

User guide Menu51Selecting the LC display languageThis section describes how to make settings in the menu, using the se-lection of the national langua

Page 99 - Epson character sets

User guide Table of contentsIVOverrun Error (Serial I/F) 72Cover Open Error 72Cover Open Error 72Warnings 73Data in Buffer 73Remove Paper 73Clearing p

Page 100 - Graphic2

Menu User guide52Press the STOP key to confirm the selection.If you want to change other parameter items in this menu level, use the USER or EJECT key

Page 101 - IBM code pages

User guide Menu53Printing out the status pageThe printer has a function that allows you to printout the current pa-rameter settings.There are two ways

Page 102 - Code page 863

Menu User guide54When the test printout is aborted or complet-ed, LCD will display Print StatusPage Com-pleted.The Print setting mode will be ended au

Page 103 - Code page 851

User guide Menu55The paper will be ejected once printing is com-plete.When the test printout is aborted or complet-ed, LCD will display Print StatusPa

Page 104 - Code page 853

Menu User guide56Status page (example)

Page 105 - Code page 857

User guide Menu57Menu parameters The following section introduces and explains all the possible menu settings. The default setting is marked by an ast

Page 106 - Code page 869

Menu User guide58Code Page 437*, 850, 860, 863, 865, 851, 852, 853, 855, 857, 866, 869, USSR Gost, 864, 437G, 920, 858, 923ISO 8859-2 East Europe, ISO

Page 107 - Code page 864

User guide Menu59Reference edge Left *RightSets the horizontal leading edge.Left: the left edge of the character matrix is aligned to the the left edg

Page 108 - Code page 920

Menu User guide60MENUINTERFACESMenu, interfacesType RS232_1ParallelUSBRS232_23)Selects the interface. Printer can be configured either for serial, par

Page 109 - Code page 923

User guide Menu61MENUINTERFACESParity 2 EvenOddNone *The parity test for received data bytes can be selected. None causes transmission in both directi

Page 110 - ISO code pages

User guide Table of contentsVCode page 855 97Code page 857 97Code page 866 98Code page 869 98Code page USSR Gost 99Code page 864 99Code page 437G 100C

Page 111 - ISO 8859-8

Menu User guide62MENUOlivettiSub Emulation PR2 *PR50Selects the Olivetti sub emulation.Vertical resol. 1/240 *1/216Selects the vertical resolution (li

Page 112 - Available code pages

User guide Menu63Test functionHex Dump With the interface test (Hex-Dump/H-Dump) you can test data trans-mission from the computer to the printer. Dur

Page 113 - User guide Character sets

Menu User guide64If the printer receives data and there is no pa-per in the printer, the message will be changed to Hex Dump Load Paper.Exiting the te

Page 114

User guide Troubleshooting65TroubleshootingMany of the faults and problems which may occur while using the printer are minor problems which you can so

Page 115 - Emulations

Troubleshooting User guide66General print problemsProblem Corrective actionThe display remains darkThe printer is switched on, but noth-ing happens (n

Page 116 - How are escape

User guide Troubleshooting67Problems with the paper feedThe paper is not fed in1.Check that the correct media type is selected in the menu, if necessa

Page 117 - List of available control

Troubleshooting User guide68Problems with the print qualityProblem Corrective actionPrint is faulty The inserted document is too thick. Use a document

Page 118 - Emulations User guide

User guide Troubleshooting69Error messages and warningsMalfunctions are differentiated as warnings and errors. For a warning a message only appears on

Page 119 - User guide Emulations

Troubleshooting User guide70Unrecoverable errors The following errors are unrecoverable by the user. If displayed in the LCD display, power the printe

Page 120

User guide Troubleshooting71Recoverable errorsMessage Condition Corrective actionPrint Head HotErrorThe print head is too hot` Power the printer off,

Page 121 - PR50 mode

User guide Table of contentsVISerial interface RS232C 126Connector assignment 126Serial attachment characteristics 127Data rates 127Supported protocol

Page 122

Troubleshooting User guide72Parity Error(Serial I/F)The setting of Parity of the Host PC differs from the Parity setting of the serial interface of th

Page 123

User guide Troubleshooting73WarningsMessage Condition Corrective actionData in Buffer USER or EJECT key is pressed in online state and there are data

Page 124 - IBM mode

Troubleshooting User guide74Clearing paper jams If a document which was fed into the printer is not automatically eject-ed or ejected after pressing t

Page 125

User guide Troubleshooting75Press the two green release levers on both sides of the panel and lift the panel up. Then remove the jammed paper by pulli

Page 127 - Epson mode

User guide Care and maintenance77Care and maintenanceThe printer is designed to operate with minimal maintenance. It is ad-visable to clean the inside

Page 128

Care and maintenance User guide78Cleaning the MSR-H magnetic stripeIf your printer has an MSR magnetic stripe reader, the MSR read/write head can be c

Page 129

User guide Care and maintenance79Switch the printer off and on again in order to set the printer in the normal operating mode.The cleaning sheet can b

Page 130

Care and maintenance User guide80Transport of the printerPreparations for transport If you intend to transport the printer over a short distance only,

Page 131 - Interfaces

User guide Specifications81SpecificationsPrinter specificationsAPrinter system Serial impact matrix printerPrinthead with 24 needles Diameter 0.22 mmP

Page 132 - Nibble Mode

User guide Introduction1IntroductionPrinter features This printer is a document printer for printing manually inserted docu-ments as well as passbooks

Page 133 - ECP mode

Specifications User guide82Character pitch 10, 12, 15, 17.1, 20 and 24 (16.6 only for PR2)Fonts Draft DraftLQ Roman Sans Serif Courier Bold Prestige S

Page 134 - Connector assignment

User guide Specifications83Rated current intake Operation (maximum):US: 1.30 A; EU: 0.59 A Standby:US: 0.11 A; EU: 0.072 AApparent power consumptionOp

Page 135 - Serial attachment

Specifications User guide84Approvals DIN EN 60 950 / VDE 0805, TUV (EN 60950) / Certified CE Mark, UL 60950 3rd Edition / C-UL (CSA C22.2 No 60950-00)

Page 136

User guide Specifications85Paper specificationsSingle and multi-copy sheetPaper width 70 to 240 mmPaper length 70 to 500 mmPaper weight Single sheet:M

Page 137 - Configuring the serial

Specifications User guide86Multi-copy sheets Sets of forms may be used only if the top edge is bound. The binding edge should be as soft as pos-sible.

Page 138

User guide Specifications87Interface specificationsParallel interface bidirectionalType of data transmission 8-bit parallel interface (Centronics comp

Page 140

User guide Character sets89Character setsThis chapter shows the character sets and contains a list of all available character sets which can be select

Page 141

Character sets User guide90OCR-A character set

Page 142 - © July 2005 TallyGenicom AG

User guide Character sets91Epson character setsItalicGraphic1

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